  DCPS and unsupported Postscript printers? 
 The Question is:
 
We have bought some new HP 4000 N Postscript laser printers.
These printer are to be used from the different systems
installed in my company.
 
I have problems to connect these printers to the Open-VMS
environment (V6.1) through UCX (v4.1-2) and DCPS (v1.4).
 
I have tried to use the IP_RawTCP protocol with the internal
card (port 9100) and also throug a Axis print-server connected
to the parallel port. The queue after some time go in stalled
state and don't print anything.
 
We use with success DCPS (through IP_RawTCP or LAT) with
other thirdy part printers (i.e. Lexmark 10 Plus PS)
without any problem. DCPS don't recognize these printers
but print on them as "Unrecongized printer".
 
I have seen that also some new Digital printers use the
same NEC 64bit processor 100 MHz used in HP 4000N printers.
 
I guess that DEC printers haven't problems with DCPS.
 
How I can resolve the problem ? I have tried to insert
in the DCPS$DEVCTL.TLB some HP4000N modules replicated
from other HP modules already present in the library.
 
But DCPS don't recognize the HP4000N because, I guess,
the corrispondence between the product string (HP LaserJet 4000 series)
and the name used in the library is contained in the
code of DCPS symbiont. There is some way to resolve
the problem before that it will be released a new version
of DCPS containing the corrispondence and the library
modules ? The last release of DCPS (v1.5) don't yet contain
this new HP printers.
 
Thank you
 
S.Longobardo - Marconi spa - Genova - Italy
 
 
 The Answer is:
 
  Printers, like SCSI devices, tend to have variations.
 
  Please contact the customer support center for assistance.
 
  Resolving what differences exist with these printers may (will?) require
  some amount of direct engineering assistance from the DCPS team.
 
