  can't shutdown/reboot with PATHWORKS 32 installe 
 The Question is:
 
I have encountered a problem with several Compaq notebooks that will not
finish the shutdown or reboot process once Pathworks 7.1a is installed. The
machines are Compaq Presario 1255 notebooks with LinkSys 10/100 Ethernet PC
cards. Uninstalling Pathworks
7.1a will allow them to shutdown/reboot again.
 
Can you give me some insight into the cause of this problem?
 
While reading some of the questions in the Ask The Wizard Archive, I ran
into a couple of questions concerning Pathworks that I might have partial
solutions for.
 
In the case of some Win95/98 machines that "blue screen, You may be able to
continue normally." I have found that disabling powersaving features on the
machines can sometimes prevent the occurance of this error.
 
On Windows NT, after installing Pathworks, you may get the error message
"Initialization failure in Kernal32.dll or User32.dll". This problem occures
normally when a screen saver attempts to start. It can be fixed by editing
the NT registry. The error des
cription and solution can be found at
http://support.microsoft.com/support/kb/articles/q184/8/02.asp
 
Thankyou,
 
Charles E Wysong
CTI Inc.
 
 
 The Answer is:
 
  Over a year ago, the OpenVMS Wizard received several reports stating
  that the PC would not finish shutdown or reboot when PATHWORKS 32 V7.0a
  was installed.  A common denominator among these reports was that the
  PCs were all running Windows 95 OSR2.
 
  In most cases, the reported problem was fixed by an update to the
  PATHWORKS 32 module DECCORE.VXD.  The fix is included in PATHWORKS 32
  V7.1 and V7.1a releases.
 
  In one instance, the DECCORE update did not address the problem;
  the solution turned out to be a bios upgrade on the laptop.  Also, as
  you have already pointed out, disabling powersaving features on the
  machines can sometimes prevent the occurance of this error.
 
