ServerConductor/Blade Server Manager Description and Reference

## 14.1 Notes about the console service

Organization of this section
  (1) Notes about alerts
  (2) Notes about inventory
  (3) Notes about server operation
  (4) Note about connection management
  (5) Notes about settings

#### (1) Notes about alerts

- When a list of alerts is printed, the entire contents might not print because the message width is larger than the paper width. If this happens, output the list of alerts using the Output of a File in CSV Format menu, and then print it with a program that supports files in CSV format.
- While a pull-down menu is open in the Host Management window's subwindow, if an alert notification is received and a pop-up dialog box is displayed, mouse operations are disabled. If this happens, either press the Enter key to display the notification alert or press the ESC key to close the pop-up window.
- Recieiving an alert notification when the disabled icon is displayed for a server does not enable the server icon. Instead, you must use the connection function to connect to the server. When connection with the server is established, the server icon becomes enabled and the abnormality mark (red X) appears. In such a case, use Notification Alerts View to check the details of the alert.
- Each time an alert is sent to the management console, the console service's memory usage increases. For this reason, you should save in a file only that alert information that might be needed later, and delete any unnecessary information.

#### (2) Notes about inventory

- When you have removed a CD-ROM after checking in the SCSI information its total physical capacity, the capacity display remains unchanged. The display does not change until you insert a different medium.
- If a session is closed due to an idle-session timeout while inventory is displayed and you then log on again, clicking the item selected in the inventory tree will not display information about that item. You must click another item once, and then click the item you wanted to display or refresh the displayed information.
- The number of ECC 1-bit error corrections displayed in the basis system's memory information is reset to 0 when the count reaches 255. For this reason, the number of corrections might appear to be less than what the console service shows.

#### (3) Notes about server operation

- If no response message is sent from a managed server when its power is turned off or it is rebooted, a command timeout error might be displayed after a short while. If this happens, establish a connection with the server that was turned off or rebooted. If the command timeout error is displayed again, the server has been turned off or rebooted successfully.

#### (4) Note about connection management

- In the service configuration view, when a manager icon includes a question mark (?), managed servers cannot be deleted and servers cannot be registered. Check the status of the manager. When the manager icon returns to the normal status, server registration and deletion can be performed.

#### (5) Notes about settings

- To initially set a password, you must use the environment settings utility. Once you have set a password, you can use the Change Password dialog box to change the password.
- The Apply button is disabled in the Agent Service Settings dialog box. To apply the settings, choose the OK button.
- In the Agent Service Settings dialog box, on the Each Alert Attribute page, you can set the Server operation when event occurs option. This setting is cleared once it is executed. Therefore, when an event has occurred, check the cause of the event, and then set this option again.
- In the Agent Service Settings dialog box, on the Each Alert Attribute page, in Server operation when event occurs, if you select No for Forced termination of process and there is a process that does not respond to process termination at the managed server, termination processing will be cancelled. If this happens, the agent service is terminated and it can no longer be manipulated from the management console. To avoid this, when you specify power-off, rebooting, or shutdown of a managed server from the management console, make sure that Yes is selected for Forced termination of process.
- For a host name of the console service, manager service, or agent service, set a character string whose length does not exceed 31 characters.

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