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1994 Issue 6                                                 13 May 1994
========================================================================

                         SUMMARY OF CONTENTS

PSP Developer Support News Begins  Message from the editor.
Its Second Year

Sources & Solutions 1994           What Sources & Solutions is. Who
Advertising Information            should advertise. Why advertise?
                                   Demographics. Mechanical
                                   requirements. Printing
                                   specifications. Shipping
                                   instructions. Advertising rates.
                                   Closing dates. Insertion order forms
                                   and more information.

Additional Copies of Sources &     Fax number to call to request more
Solutions are Available            copies.

IBM Developer Assistance Program   Overview. Objectives. Audience.
Workshop: DCE Hands-On             Benefits. Prerequisites. Topics.
Application Programming for OS/2,  Cost. Schedule. Location.
AIX, and Windows                   Registration. Contact for more
                                   information.

IBM Developer Assistance Program   Overview. Objectives. Audience.
Workshop: OS/2 DCE Installation    Benefits. Topics. Cost. Schedule.
and Administration                 Location. Registration. Contact for
                                   more information.

MXGA Extends OS/2 PM or Windows    Multiple-instance XGA (MXGA) device
Desktop Across Multiple Monitors   drivers. Monitor configurations.
                                   Resolutions and colors. MXGA setup in
                                   OS/2 and Windows. Available from Nth
                                   Graphics. Current offerings from Nth
                                   Graphics. Contact for more
                                   information.

Device Driver Workshops in High    6 June PDD workshop filled to
Demand!                            capacity. Sign up now for 7 November
                                   PDD workshop! How to obtain workshop
                                   information.

Device Driver Support Team         DDK Version 1.2. Free one-week
Progress Report                    workshops. Device-driver
                                   evangelists. OEM hardware
                                   compatibility list. Hardware vendors
                                   come to Boca Raton. Logo programs,
                                   ad space, exhibit space. DUDE and
                                   voice contact information.

IBM Offers No-Cost Licensing of    No-cost licensing of Ultimotion
Ultimotion Video Standard          digital video compression algorithm.
                                   Plus, beta version of Ultimotion
                                   decompressor for Windows. Video IN/2.
                                   Ultimotion Development Kit. Contacts
                                   for more information.

Student/Faculty Price for The      Overview of The Developer Connection.
Developer Connection for OS/2      Price. Order form. Volume 3 content
                                   list.
                                   NOTE: This item is 397 lines long.

Reminder: Special Price for The    Prices for Commercial and Premier
Developer Connection is Available  members. Criteria for becoming
to US DAP Commercial and Premier   Commercial or Premier member.
Members                            Contact information.

TCP/IP Application Partners        How to qualify. TCP/IP Application
Program for TCP/IP for OS/2 and    Partners Catalog. Contact for more
DOS/Windows                        information.

IBM OS/2 2.1 for Windows           OS/2 products to which the ServicePak
ServicePak (XR06300) Now           applies. Ordering the ServicePak.
Available                          Downloading electronically. Ordering
                                   via 800 number.

IBM PC DOS 6.3 Offers Integrated   Overview. Integrated data
Data Compression, Improved Memory  compression and pen support. Eight
Management                         full-featured utilities.
                                   SuperStor/DS. Multiple configuration
                                   support. RAMBoost. Central Point
                                   Backup. IBM AntiVirus. Additional
                                   enhancements. Prices and how to
                                   acquire.
                                   (See next item for announcement
                                   details.)

IBM PC DOS 6.3 Announcement        New features in DOS 6.3. DOS 5.02
Details                            still available. AccessDOS 1.1.
                                   Description of enhancements.
                                   Hardware requirements. Software
                                   requirements. Definitions of terms.
                                   IBM technical support. Corrective
                                   service. Problem determination
                                   procedures. Electronic bulletin-board
                                   systems. Packaging. Program upgrade.
                                   Ordering information and charges.
                                   NOTE: This item is 635 lines long.

PC DOS 6.1 to 6.3 Upgrade          Free via e-mail systems, or 24.95 USD
Promotion                          for diskettes. DOS 6.1 prerequisite.
                                   Offer expires 30 September 1994.

PC DOS Beta Test Participants      Membership process for USA and
Wanted                             Canada. Membership process for
                                   Europe, Middle East, Africa.

IBM Restructures Technical         Elements of new structure. Platforms
Support for Software to Provide    supported. IBM Support Family. Core
Consistent Services Across All     services. Base and enhanced support.
Platforms                          On-site support.

Comprehensive Technical Support    Enhancements to technical support
Structure Announced                structure. Personal Systems Support
                                   Family. Technical support structure.
                                   (See next item for more information
                                   about Personal Systems Support
                                   Family.)

IBM Announces Personal Systems     Overall services. Core services:
Support Family                     Support Line and Support Line
                                   Selectable Options, Consult Line,
                                   House Call, Forum. Additional
                                   services: Customer Application
                                   Assistance, Technical Connection
                                   Personal Software CD-ROM, IBM
                                   Personal Systems Technical Solutions
                                   Magazine, Desktop Application
                                   Support, Technical Education.
                                   One-stop shopping. Support services
                                   for complex applications. BESTeam
                                   participation. Contact for more
                                   information.
                                   (See next item for full details.)

IBM Personal Systems Support       Abstract. Project office. Program
Family, Withdrawal of SystemXtra   services. Getting-started period.
for Personal Systems, and New      Personal Systems Support Line.
Technical Support Structure for    Per-incident service. Standard
Personal Systems                   service. Premium service. Personal
                                   Systems Consult Line. IBM House Call.
                                   Personal Systems Forum. Personal
                                   Systems Customer Application
                                   Assistance. Personal Systems
                                   Technical Connection Personal
                                   Software CD-ROM. IBM Personal
                                   Systems Technical Solutions magazine.
                                   Personal Systems Desktop Application
                                   Support. Personal Systems Technical
                                   Education Coupons. General terms and
                                   conditions. Satisfaction guarantee.
                                   Additional terms and conditions:
                                   scope of services, IBM
                                   responsibilities, and customer
                                   responsibilities. Charges.
                                   Supported products.
                                   NOTE: This item is 1,520 lines long.

Technical Support Announcement     General issues. Base and enhanced
Questions and Answers              technical support. One-Time Charge
                                   and Monthly License Charge models.
                                   Critical situation process. IBM
                                   Support Family. Support Line. IBM
                                   Support Family administration and
                                   billing. Pricing.
                                   NOTE: This item is 805 lines long.

Immediately Available VisualAge    Overview. Object Connection Program.
Wins Customer Approval             Customers cite benefits. Structured
                                   for multiple platforms. Technical
                                   detail. Product family.

VisualAge General Information      Description. Components and support.
                                   Two versions of VisualAge. Key
                                   reasons to use VisualAge. Database
                                   support. VisualAge Team support.
                                   VisualAge positioning vis-a-vis
                                   Highpoint and AD-Cycle.

IBM Object Connection for          Purpose of program. Eligibility.
VisualAge                          Membership benefits. Membership
                                   process.

IBM Opens LAN Systems Integration  Overview of offering. Compatibility
Test Lab to Customers              testing in replicated environment.
                                   Test IBM or third-party software.
                                   Contact for more information.

Open Blueprint: A Guide to         Structure of components for
Distributed Computing              industry-standard client/server
                                   applications. Concerted effort to
                                   ascertain most widely accepted
                                   standards. Extensive questions and
                                   answers about business value, IBM
                                   commitment, standards, related IBM
                                   strategies, IBM products/platforms
                                   relationships, software vendor
                                   relationships, other industry
                                   infrastructures, and support.
                                   NOTE: This item is 639 lines long.

IBM Announces Record Attendance    2300-plus attendees at San Francisco
at Developer Conference            Technical Interchange. Comments by
                                   Reiswig, Mills, and Haile.
                                   Innovative products featured.
                                   Conference attendees praise the
                                   Interchange.

IBM PSP 1994 Trade Show Schedule   List of trade shows in which IBM PSP
                                   is participating through the end of
                                   July.

Calling Team OS/2 for              What we do. What you'll get. What you
COMDEX/Spring '94, 22-26 May,      do. How to volunteer. Team OS/2 suite
Atlanta                            at COMDEX.

IBM Participation in COMDEX/       Overview of COMDEX. IBM Community
Spring '94, 23-26 May, Atlanta     exhibit. IBM speakers and panels.

1994 Client/Server Database        Overview. Five days, new topics. Over
Conference, 13-17 June, New        75 mini-classes. Conference
Orleans                            highlights and benefits. Much more
                                   for '94. Three vital conference theme
                                   areas. Two targeted conference
                                   tracks. Exposition of software
                                   providers. Seven keynote speakers.
                                   Find harmony in New Orleans.
                                   Registration. Fees. Accommodations.
                                   Save on air travel. More information.

1994 APPC/APPN Technical           Overview. Dates and cities. Audience.
Conference, Boston in July,        Highlights. Topics. Cost. Venues.
Amsterdam in September             Registration.

OS/2 World Conference &            Overview. Eight technical tracks.
Exhibition, 19-22 July, Santa      Objective, balanced faculty. Spend
Clara, California                  the year using what you've learned.
                                   Proven sponsorship. OS/2 World
                                   Products Exhibition. Tutorial
                                   sessions. Keynote address. Opening
                                   night reception. Conference agenda.
                                   Registration fees. Early
                                   registration. Cancellations. Where
                                   to check in. Travel information.
                                   Three easy ways to register. Contact
                                   for more information.

Coming This Fall /2 Atlanta: IBM   Brief announcement. Contact for
OS/2 Technical Update '94, 11-14   registration and information.
September, Georgia World Congress
Center

Third Annual ColoradOS/2           Preview for DSNEWS readers. Five
Developers Conference, 30 October  leading speakers. 40+ presenters, 80
- 4 November, Colorado Springs     topics. Topics for everyone. Stellar
                                   presenters. Brochure due in July.
                                   Brochure text also on CompuServe.
                                   Registration. Where will you be?

IBM Product Information Now        Announcements and press releases.
Available on Internet              Where to find the IBMLink Gopher
                                   server. Accessing Gopher.

Latest List of OS/2 2.1 Books      NOTE: This item is 428 lines long.

Subscription Information for The   Worldwide phone and fax numbers for
Developer Connection for OS/2 and  ordering.
the IBM Device Driver Source Kit
(DDK) for OS/2

800 Phone Numbers

Trademarks, Registered
Trademarks, Service Marks

------------------------------------------------------------------------

        Where to Find IBM PSP Developer Support News (DSNEWS)

Outside IBM
-----------

DSNEWS zipped files are found on several e-mail and BBS systems:

o America Online, in the OS/2 forum, in the Newsletters library
o CompuServe, in OS2DF2 forum, *DAP library section 14
    and in OS2DF1 forum, OPEN FORUM library section 15
o GEnie, in OS/2 Software Library 16
o Hitline mailbox (Switzerland), in file area 8
o IBM Canada BBS, in file area 35, OS/2 Programming
o IBM Europe/Middle East/Africa (E/ME/A) DAP BBS, in file area
    GENERAL.DOCS
o IBM France OS/2 Developer Assistance Program BBS, in area PUBS01
o IBM OS2BBS (TALKLink), in OS/2 Software Library, in Documents and Info
o IBM Personal Computer Company BBS, in file area 11, OS/2 Programming
o Internet, via anonymous ftp from software.watson.ibm.com, in
    directory /pub/os2/info; or via Gopher from index.almaden.ibm.com,
    in the OS/2 Information menu
o NIFTY-Serve (Japan), in FIBMFEEL forum, library section 4
o OS2NET (Europe), on all OS2NET bulletin boards in Europe, usually in
    the DSNEWS download area
o PRODIGY, in the OS/2 Club topic's download library, in IBM Files

Note: If you cannot find files named dsn... (in lower case), look for
files named DSN... (in upper case).

Within IBM
----------

All 1994 issues, in ASCII and INFBIN formats, are in DSN4 PACKAGE in the
OS2TOOLS tools catalog *only*. To obtain DSN4 PACKAGE, type

   TOOLCAT OS2TOOLS GET DSN4 PACKAGE
or
   TOOLS SENDTO KGNVMCB PCTOOLS OS2TOOLS GET DSN4 PACKAGE

You can also request DSN4 PACKAGE by typing
   REQUEST DSN4 FROM V1ENG AT BCRVM1

To subscribe to DSN4 PACKAGE, type
   TOOLS SENDTO KGNVMCB PCTOOLS OS2TOOLS SUB DSN4 PACKAGE

All 1993 issues, in ASCII and INFBIN formats, are in DSNEWS PACKAGE in
the MKTTOOLS, OS2TOOLS, and PCWIN tools catalogs. To obtain
DSNEWS PACKAGE, type
   TOOLCAT catalogname GET DSNEWS PACKAGE
or
   TOOLS SENDTO catalogdisk GET DSNEWS PACKAGE
where
   catalogname MKTTOOLS is on catalogdisk USDIST MKTTOOLS MKTTOOLS
   catalogname OS2TOOLS is on catalogdisk KGNVMCB PCTOOLS OS2TOOLS
   catalogname PCWIN is on catalogdisk BCRVMMS1 PCWIN PCWIN
Examples: TOOLCAT MKTTOOLS GET DSNEWS PACKAGE
          TOOLS SENDTO USDIST MKTTOOLS MKTTOOLS GET DSNEWS PACKAGE

You can also request DSNEWS PACKAGE by typing
   REQUEST DSNEWS FROM V1ENG AT BCRVM1

DSNEWS PACKAGE is no longer being updated every month. 1994 updates are
made to DSN4 PACKAGE.

