                            BackMaster 3.01 - READ.ME
                           -------------------------

Welcome to BackMaster 3.01.

This file contains information needed to install BackMaster 3.01
and additional information not included in the product documentation.

This README file is divided into the following categories:

   - Before You Install BackMaster 3.01
       - Software Requirements
       - Hardware Requirements
   - Installing BackMaster 3.01
   - BackMaster 3.01 Features
   - Supported Tape Devices
   - Additional Command line parameters
   - Device Driver config.sys parameters
   - Getting Help
   - Your Satisfaction
   - Trademarks


   - Software Requirements

To install BackMaster 3.01 for OS/2, you must have OS/2
installed.  OS/2 operating system v2.1 and later is supported.
(SMP excluded)

   - Hardware Requirements

BackMaster 3.01's computer hardware requirements are the same 
as previous versions.  Intel compatible minimum 386 CPU/8 MB Ram.
486 CPU/12 MB Ram recommended. 

Refer to the Supported Tape Drive Section for a complete listing of 
tape drives, high-speed adapter cards, and tape cartridge types that 
BackMaster 3.01 software now supports.
   
Installing BackMaster 3.01
-------------------------

Insert Diskette 1 into a drive.  In this example, the A drive is used.

Type the following at the OS/2 command prompt:

  A:\INSTALL <Press Enter>

Select CONTINUE to start the installation or Select EXIT to stop the
installation.  Follow the on-screen prompts that guide you
through the installation of the product and optional utilities.

BackMaster 3.01 will be installed in the directory path you specify or 
in a default directory called "BACKMAST".  

The following directory hierarchy is created:

C: -- BACKMAST   Contains all of the necessary BackMaster
     |                  program and help files, documents, and drivers.
     |
     +-- FSS          Contains sample File Selection Sets
             
Note: The install program will modify the OS/2 config.sys.  The
original OS/2 config.sys will be backed up during the installation
and modified to include device driver, LIBPATH, and PATH statements
required by BackMaster.


BackMaster 3.01 Features
-----------------------
This release of BackMaster for OS/2 includes the following features:

  - New Presentation Manager application icon objects for quick and
    easy starting of BackMaster utilities and functions.

  - Drag & drop support for custom colors, text and bitmaps.

  - Icon Speedbar for common actions like backups, restores, etc.

  - Context-sensitive help on most objects and keywords and Icon
    Speedbar Bubble Help Captions for all icon buttons.

  - Easy access to all configuration options via the Settings notebook
    by choosing the Options|Configuration Settings menu commands
    or by using the new Speedbar's configuration icon button.

  - New "Test" feature to detect installed tape drive devices.

  - New "Auto" speed feature for optimization, enhanced performance, 
    and more reliability.

  - Updated "Create Disaster Recovery Diskettes" utility program
    that includes support for all versions of OS/2 v2.1 or higher.

Additional Command line parameters
----------------------------------
The following command line options have been added:

Syntax: BACKMAST.EXE "/PARAMETER" (minus quotations)

/E  Command line parameter signals the BackMaster program to
     " Eject " the current tape cartridge. (SCSI Interface only)

/T  Command line parameter signals the BackMaster program to
     " Retention " the current tape cartridge.

/AUTO: Command line parameter signals the BackMaster program to
          YES =  Enable auto overwrite of tapes used for this event.
           NO =  Disable auto overwrite of tapes used in for this event
                  preserving existing data still on the cartridge.

/INI:{file.ini}    Command line parameter signals the BackMaster
                  program to load the specified configuration file and to
                  use these files saved configurations for the current
                  tape event.  This option allows you to configure and
                  save specific backup and restore options, as well as
                  quickly being able to load default settings for other tape
                  drive.

Device Driver config.sys parameters
----------------------------------- 
The tape device driver's (rev. 2.x) release with BackMaster 3.01 have been
updated to auto detect settings that in previous releases required additional
parameters. BackMaster 3.01 only has one valid driver parameter:

/M      Directs the OS/2 device manager to allocate a region of DMA
         memory for the device driver during system boot.  This option can 
         benefit both LOW memory (12 mb or less) and HIGH Performance 
         Systems with 64 mb of memory that might experience DMA overrun 
         errors.

NOTE: BackMaster 3.01 Will Disregard These Parameters:

/J1     Only valid for revisions 1.xxx to 1.231, used to enable high
         speed DMA translations for 3020 tape devices at 2m speed.

/J2     Only valid for revisions 1.xxx to 1.231, used to force some
         tape devices to rewind.

/S      Only valid for revisions 1.xxx to 1.231, used to enable single
         byte DMA to resolve shoe shinning.


BackMaster 3.01 - Supported Tape Devices
---------------------------------------
BackMaster 3.01 supports many of the new tape drives from the 
leading suppliers, including, Aiwa, Exabyte, Hewlett-Packard, 
Iomega, MicroSolutions, Pertec Memories, Seagate,  Sony, 
Tandberg Data, and Tecmar Technologies. 

BackMaster 3.01 is the only OS/2 software supporting the Iomega 
Ditto 2GB and the Sony StorStation 2GB tape drives. 

Other QIC floppy/parallel tape devices may also be fully 
supported but not listed below, the device may not have not 
been available for testing at the time this software was released. 

Internal/Floppy Tape Drives   
---------------------------------------
Archive XL-80 
BackMaster Internal  QIC-80, 420, 800T, 850 
Conner/Seagate TapeStor 420 
Conner/Seagate TapeStor 800 
Conner/Seagate TapeStor 850 
Conner/Seagate TapeStor 1700 
Conner/Seagate TapeStor 3200 
Combyte Doubleplay 
Exabyte Eagle 96 
Exabyte Eagle Nest 
Exabyte Eagle TR-3 
Exabyte EXB 1500 
HP Colorado Jumbo 120 
HP Colorado Jumbo 250 
HP Colorado Jumbo 350 
HP Colorado Jumbo 700 
HP Colorado Jumbo 1400 
HP Colorado T1000 
HP Colorado T3000 
IOmega Tape 250 
IOmega Ditto 2GB Insider 
IOmega Ditto/Easy 250 Insider 
IOmega Ditto/Easy 420 Insider 
IOmega Ditto/Easy 800 Insider 
IOmega Ditto/Easy 850 Insider 
IOmega Ditto/Easy 1700 Insider 
IOmega Ditto/Easy 3200 Insider 
Mountain FileSafe 4000 
Mountain FileSafe 8000 

External/Parallel Tape Drives   
---------------------------------------
BackMaster Parallel QIC-80, 420 and 850 
Conner/Seagate TapeStor  (MQP) 250 
Conner/Seagate TapeStor  (MQP) 420 
Conner/Seagate TapeStor  (MQP) 800 
Conner/Seagate TapeStor  (MQP) 850 
Conner/Seagate TapeStor  (MQP) 1700 
Conner/Seagate TapeStor  (MQP) 3200 
Exabyte Eagle TR-3 Parallel Port 
HP Colorado Trakker 120 
HP Colorado Trakker 250 
HP Colorado Trakker 350 
HP Colorado Trakker 700 
IOmega Ditto 2GB Parallel 
IOmega Ditto 420 Parallel 
IOmega Ditto 800 Parallel 
IOmega Ditto 850 Parallel 
IOmega Ditto 1700 Parallel 
IOmega Easy 3200 Parallel 
IOmega Parallel Port Tape II 
MicroSolutions Backpack 250 
MicroSolutions Backpack 800 
MicroSolutions Backpack 800TD 
MicroSolutions Backpack 900 
Sony StorStation 2GB 
 
SCSI Tape Drives
---------------------------------------
Archive Python 2838 
Archive Python 2550 
Emerald TDC 3600 SCSI-1 
Emerald TDC 3800 SCSI-1 
Emerald TDC 4100 SCSI-1 
Seagate TapeStor 4000s 
Seagate TapeStor 8000s 
Tandberg Data TDC 3600 SCSI-1 
Tandberg Data TDC 3800 SCSI-1 
Tandberg Data TDC 4100 SCSI-1 
Tandberg Data TDC 3600 SCSI-2 
Tandberg Data TDC 3720 SCSI-1 
Tandberg Data TDC 3800 SCSI-2 
Tandberg Data TDC 4100 SCSI-2 
Tandberg Data TDC 4200 SCSI-2 

SCSI DAT Tape Drives
---------------------------------------
Archive Python DDS DAT 
HP Colorado 35450A 4mm DAT 
HP Colorado 35470A 4mm DAT 
HP Colorado 35480A 4mm DAT 
HP Colorado C1533A 4mm DDS2 
HP Colorado PD60 PowerDat 
HP Colorado PD90 PowerDat 
HP Colorado 2000 Power Tape 
HP Colorado 5000 Power Tape 
HP Colorado 6000 Power Tape 
HP Colorado 2000 SureStore 
HP Colorado 5000 SureStore 
HP Colorado 6000 SureStore 
WangDAT 1300 DDS DAT 
WangDAT 2600 DDS DAT 
WangDAT 3100 DDS DAT 
WangDAT 3200 DDS DAT 
WangDAT 3300DX DDS-2 DAT 
WangDAT 3400DX DDS-2 DAT 

Tape Adapter Accelerator Controllers
---------------------------------------
Exabyte Eagle Accelerator 
HP Colorado FC-10 
HP Colorado FC-20 
HP Colorado TC-15 
IOmega Ditto Dash Accelerator 
IOmega Tape Accelerator 2 
Seagate/Conner CTC 

Tape Cartridges Suppliers
---------------------------------------
3m 
Athana 
Imation 
Sony 
Verbatim (QIC Standard and EXtra)

Getting Help
------------
   - Documentation

BackMaster 3.01 is installed complete with an extensive help facility.
BackMaster features context-sensitive object-based help for most
objects and dialogs used.  You can display bubble help for each icon 
object on the Speedbar by holding the mouse cursor on the icon.

Online help is always available.  You can get this help by: 

- Pressing the F1 key 
- Clicking on a Help push button 
- Clicking on the Help choice in a pop-up menu 
- Selecting Help from a menu bar 

- Selecting the BackMaster Online Reference Manual icon button
   on the menu Speedbar or by double clicking on the icon object in
   the BackMaster desktop icon folder.
- Double clicking on the BackMaster Online Reference Manual icon
   object in the BackMaster desktop icon folder.
- Double clicking on the BackMaster FAQ icon object in
   the BackMaster desktop icon folder.
- Double clicking on the README.TXT icon object in
   the BackMaster desktop icon folder.

Service and Technical Support
-----------------------------

If you need assistance resolving problems, please read this file, the 
online help, the online reference manual, and the frequently asked
questions (faq) file. All of these files are located in the directory of 
your BackMaster installation directory.  If you still have a question and
need assistance, help is available from the following sources:

1. Website URL http://www.msrdev.com.

   Our Technical Support and Product Updates sections of our
   Website provide the most current source of help and is available
   24 hours/day, seven days/week.
        
   We suggest you visit our Website before calling.

2. CompuServe

   Type " GO MSRDEV " on the CompuServe bulletin board system for
   instant access to the MSR Development Corporation forum with a
   library of technical information, answers to common questions and/or
   available product updates.

3. MSR Development Corporation bulletin board system.

   Call (760) 633-3908 for technical support message areas, public
   user message areas and file transfer of available product
   updates.
     
4. Registered users may call the MSR Technical Support Department at    
   (760) 633-3900.  Our technical support staff is available to assist you 
   between the hours of 8:00am and 5:00pm, Monday thru Friday (Pacific
   Standard Time).

  Please complete a copy of the "Technical Support Request Form"
  before calling.  You will be asked to provide this information to the
  technical support staff for problem determination and tracking.

  The "Technical Support Request Form" - TECHSUPP.FRM is available
  on your original distribution disk,  in the in the desktop icon folder,
  and in the installation directory of the program.

Information you will need to provide:
-------------------------------------

  - Product name and version number, (available on your original
     distribution disk and also available from the program's "Product -
     Information" menu option under "Help").
 
  - Registered user's name or company name listed when the software
    was registered.  If you have not mailed the registration card, it
    may be requested that you fax a completed registration card
    with proof of purchase before receiving free tech support.

  - Tape drive brand and model.  Tape cartridge brand, model, and capacity.

  - Computer make, model, and the make and model numbers of
     any additional hardware.

  - Operating system and version number. (The version number can
     be determined by typing SYSLEVEL at the OS/2 shell prompt.)

  - Contents of your CONFIG.SYS file.

  - Any hardware settings for additional devices, like sound cards,
     network adapters, etc.

Defect Reporting
----------------
  BackMaster was first released in 1994 and is a leading OS/2 desktop
  backup program with thousands of satisfied customers.

  However in the event that you find a bug and are sending a bug report, 
  please be sure to include the following information:

    1.  Specific problem (Crashing, Hanging, Corruption, or
        Cosmetic).  What error code number was reported? 
    2.  What are the EXACT steps to reproduce the problem?  (This is
        very crucial information that we will need to know in order to
        track and resolve the problem).
    3.  Make sure you include a completed "Technical Support Request
        Form".

Trademarks
-----------
 
BackMaster is a registerd trademark (tm) of MSR Development
Corporation. First Edition (September 1994)

BackMaster Scheduler is a trademark (tm) of MSR Development
Corporation. First Edition (October 1996)

The following terms are trademarks of other companies:

IBM, OS/2, Extended Services, Extended Services for OS/2, REXX,
Multimedia Presentation Manager/2, and MMPM/2 are trademarks
of the IBM Corporation.

CompuServe is a trademark of CompuServe Incorporated.
Hewlett-Packard is a trademark of Hewlett-Packard Company.
HP is a trademark of Hewlett-Packard Company.
IOMEGA is a trademark of IOMEGA Inc.
Pentium is a trademark of Intel Corporation.
Sony is a trademark of Sony Corporation.

This publication may make reference to products of other
manufacturers. Any trademarks and/or copyrights are the property
of their respective companies and recognized by MSR Development
Corporation.   

Customer Satisfaction
--------------------
Your satisfaction with MSR Development and our products are important 
to us.  To insure your satisfaction we offer a 30 day money-back guarantee.

Mailing Address:

MSR Development Corporation
4407 Manchester Ave, Suite 104
Encinitas, CA. 92024

(760)633-3900 - VOICE
(760)633-3909 - FAX
(760)633-3908 - BBS N,8,1 v.32 bis 28,800 bps

Email - comments@msrdev.com 
           sales@msrdev.com
           support@msrdev.com

CompuServe Email - 74431,1621
CompuServe Forum - GO MSRDEV 
 
Website URL http://www.msrdev.com
FTPsite URL ftp://ftp.msrdev.com


MSR Development Corporation Document #MSRDOC0322-1 Last revised: 6-16-97
