Cannot Communicate with the Network
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## Cannot Communicate with the Network

Your system cannot send or receive information over the network. To correct the problem, follow these steps:

1. Check your physical connection to the network; the Ethernet cable may be loose or disconnected. For detailed instructions on connecting the cable see your Owners Guide. Note: you do not need to shut down the system to connect or disconnect the cable. To verify your network connection is working:

   - Open a shell window by going to the Toolchest and selecting “Desktop” and “Open Unix Shell.”

   - Type`/usr/etc/ping hostname` where hostname is a host that is known to be up and working on the network.

   - You should see one line of output for each second if the host is reachable.

   - Terminate the ping program by typing ^C (control “C”.)

2. If you do not get any output, see the “Troubleshooting” chapter in the online `Personal System Administration Guide` for detailed instructions on troubleshooting network problems.

For further assistance contact your System Administrator.

For information on how to configure or disable System Alerts, click here.

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