----------------------------
Netserver Agents 5.51 readme
----------------------------

This readme contains an overview and known issues for the Netserver
Agents.

Versions Supported:

- Red Hat 7.2
- Red Hat 7.1
- Red Hat 7.0
- Red Hat 6.2
- SuSE 7.2
- SuSE 7.0
- Debian 2.2
- Turbo Linux 6.5
- Caldera OpenLinux Server 3.1

The purpose of this document is to insure that you are aware of the latest
information for your Netserver Agents. To check for periodic updates, go to
http://www.hp.com/toptools.


--------
Contents
--------

1. Release Notes
2. Overview
3. Installation
4. Uninstall
5. Known Issues
6. Important Notes


----------------
1. Release Notes
----------------

New Features:

        1. Linux distributions added:
           - Red Hat 7.2

	2. Bugs fixed:
           - hpevcsvc now runs on all supported netservers. The
             information provided by the System Event Log will be
             shown correctly for all these machines;
           - Information about video cards is now shown for lp 1000r and
             lp2000r on the Detailed Report Page;
           - The agent responsible for Network statistics will not
             generate traps when the threshold values are set to zero;
           - The date for events reported by the System Event Log are
             now correct;
           - If user tries to install an already installed package under
             debian, dpkg will not try to install this package again;
           - The information provided for aic7xxx.o driver on SuSE 7.2 is
             now correct.
           - the compatibility package openssl095a-0.95a-1.i386.rpm is not
             needed anymore for Red Hat 7.1.
           - No warning message is showed when hpserver-core package is being
             uninstalled for RPM based distributions.



-----------
2. Overview
-----------

Welcome to the Netserver Agents, Hewlett-Packard's Netserver manageability
software based on the SNMP protocol (Simple Network Management Protocol.)

The Linux version of the SNMP Agents was developed based on the extensibility
of the UCD SNMP agent package (see http://net-snmp.sourceforge.net.)


---------------
3. Installation
---------------

3.1. Before You Begin

Before starting the installation of the Netserver Agents on your HP Netserver
machine, verify that all requirements are satisfied.


3.1.1. Hardware Requirements

This version of the Netserver Agents for Linux can be installed only on a
specific set of HP Netserver computers, listed below:

e 60, e 800,
lpr,
lxr 8500,
lc 2000,
lh 3000, lh 6000
lt 6000r
lp 1000r, lp 2000r

3.1.1.1. Hardware support added on release 5.50.10:

lc II,
lh 3, lh 3r,
lc 3,
lh 4, lh 4r
lxr 8000

3.1.1.2. Hardware support added on release 5.50.11:

tc 6100,
lh 6000 U3,
lc 2000 U3,
lh 3000 U3,
lt 6000r U3,
tc 7100,
rc 7100

3.1.1.3. Hardware support added on release 5.50.14:

lp 1000r (1.13 and 1.26 GHz)
lp 2000r (1.13 and 1.26 GHz)

3.1.2. Hard Disk Space Requirements

The minimum amount of hard disk space needed for this product is 22 MB.


3.1.3. Software Requirements

You will need the Curl and UCD SNMP packages installed in your Linux system
before proceeding with Netserver Agents installation (instructions at section
3.2 - Installation Procedure). These packages are included together with the
Netserver Agents package.

In order to get information provided by the Motherboard Management Card (MMC)
Netserver Agents needs to add a device driver to the kernel. If you have one
of the Linux distributions/kernels supported (please, see section 3.1.3.1),
this driver is already provided in the mmcdev package, included in the
distribution CD. Otherwise you must verify if there is a patch to add MMC
support to your kernel (please, see section 3.1.3.2). This patch and the
instructions about how to add it to the kernel are available in the
distribution CD.

The original kernel version 2.2.14 shipped with Red Hat 6.2 must be upgraded
to any one of the kernels mentioned below.

For information about how to upgrade the kernel, go to the link below:
http://www.redhat.com/support/docs/howto/kernel-upgrade/kernel-upgrade.html

For information about how to upgrade the RPM package, go to the link below:
http://www.redhat.com/support/errata/RHEA-2001-016.html


3.1.3.1 Linux distributions supported

This product needs the following software installed in the system to run:

For Red Hat 6.2:

- Kernel (one of the following):
     2.2.16-3
     2.2.16-3smp
     2.2.17-14
     2.2.17-14smp
     2.2.19-6.2.1
     2.2.19-6.2.1smp
     2.2.19-6.2.7
     2.2.19-6.2.7smp
- RPM 4.0.2
- Curl 7.7.2
- UCD SNMP 4.2


For Red Hat 7.0:

- Kernel (one of the following):
     2.2.16-22
     2.2.16-22smp
     2.2.17-14
     2.2.17-14smp
     2.2.19-7.0.1
     2.2.19-7.0.1smp
     2.2.19-7.0.8
     2.2.19-7.0.8smp
- RPM 4.0.2
- Curl 7.7.2
- UCD SNMP 4.2


For Red Hat 7.1:

- Kernel (one of the following):
     2.4.2-2
     2.4.2-2smp
     2.4.3-12
     2.4.3-12smp
- RPM 4.0.2
- Curl 7.7.2
- UCD SNMP 4.2

For Red Hat 7.2:

- Kernel (one of the following):
     2.4.7-10
     2.4.7-10enterprise
     2.4.7-10smp
     2.4.9-7
     2.4.9-7enterprise
     2.4.9-7smp
     2.4.9-13
     2.4.9-13enterprise
     2.4.9-13smp
- RPM 4.0.3
- Curl 7.8-1
- UCD SNMP 4.2.1-7

For SuSE 7.0:

- Kernel (one of the following):
     2.2.16
     2.2.16-SMP
     2.2.18
     2.2.18-SMP
     2.2.19
     2.2.19-SMP
- Curl 7.7.2
- UCD SNMP 4.2


For SuSE 7.2:

- Kernel (one of the following):
     2.2.19
     2.2.19-SMP
     2.4.4-4GB
     2.4.4-64GB-SMP
     2.4.7-4GB
     2.4.7-4GB-SMP
     2.4.7-64GB-SMP
- Curl 7.7.2
- UCD SNMP 4.2.1


For Debian 2.2:

- Kernel (one of the following):
     2.2.17
     2.2.19
- Curl 7.7.2
- UCD SNMP 4.2


For TurboLinux Server 6.5:

- Kernel (one of the following):
     2.2.18-2
     2.2.18-2smp
     2.2.18-10.3
     2.2.18-10.3smp
     2.2.18-11
     2.2.18-11smp
- Curl 7.7.2
- UCD SNMP 4.2


For Caldera OpenLinux Server 3.1:

- Kernel:
     2.4.2
- Curl 7.7.2
- UCD SNMP 4.2


3.1.3.2 Linux distributions that support MMC as a kernel patch

Red Hat 6.2:
  - Kernel stock 2.4.5
  - RPM 4.0.2
  - Curl 7.7.2
  - UCD SNMP 4.2


3.1.4. Management Software

The current implementation of Netserver Agents was tested and approved for
use with the HP Toptools Device Manager 5.5.


3.1.5. Coexistence with Other HP Products

As of this writing there are no known coexistence problems with other
HP products.


3.2.  Installation Procedure

Before installing the Netserver Agents on an HP machine running Linux, verify
if your platform satisfies the hardware and software requirements as listed in
section 3.1. If all requirements are satisfied, just follow procedure listed
below for each supported distribution.

Note that package file names have the following format:

<package_name>-<version>.<patchlevel>-<release>_<distrib>.i386.<rpm|deb>

As an example, agents_lx-5.50.09-01_debian22.i386.deb refers to the
version 5.50, patchlevel 09 and release 01 for Debian 2.2 of a package named
agents_lx. Note that <version> is composed by a major and a minor version
numbers.

In the following sections the patchlevel, release and distrib fields will be
represented by letters xx, yy and zzz, respectively.

The Netserver Agents installation process will install all necessary files
and start services, which are registered for the automatic execution on the
next computer's initialization. No reboot is necessary after installation
process.

The package contains a hardware check procedure to verify if the Netserver
under use is supported by this Netserver Agents version. If not, a warning
message is displayed and the installation aborts.


IMPORTANT NOTICES:
++++++++++++++++++

    1. In order to upgrade snmp agents for Red Hat 7.1 from a version older
       than 5.51.00-03 you need to uninstall all the packages from the old
       version (including ucd-snmp) before installing the newer one.
       For information on how to uninstall these packages, please refer to
       the uninstall section of this document.

    2. For all Linux distributions, when updating Netserver core component
       (hpserver-core) from a version older than 5.02.08, first remove
       agents_lx, itt_lx and hpserver-core before proceeding with the
       installation:

       2.1 For distributions based on RPM (Red Hat, SuSE, TurboLinux and
           Caldera):
        
           To know the version of the hpserver-core package, type the following
           command:
           
               # rpm -q hpserver-core

           To remove agents_lx, itt_lx and hpserver-core execute the commands
           below:

               # rpm -e agents_lx
               # rpm -e itt_lx
               # rpm -e hpserver-core

       2.2 For debian:
           
           To know the version of the hpserver-core package, type the following
           command:
           
               # rpm -s hpserver-core

           To remove agents_lx, itt_lx and hpserver-core execute the commands
           below:

               # dpkg -P agents-lx
               # dpkg -P itt-lx
               # dpkg -P hpserver-core

       Notice that some data files will be removed, and Agents will not keep
       "Contact" and "Location" information.

    3. For all Linux distributions, when updating the mmcdev package from a
       version older than 5.02.02, first remove this package before proceeding
       with the installation:

       3.1 For distributions based on RPM (Red Hat, SuSE, TurboLinux and
           Caldera):

           To know the version of the mmcdev package, type the following
           command:

               # rpm -q mmcdev

           To be able to update this package remove it by typing the following
           commands:

               # rpm -e mmcdev

       3.2 For debian:

           To know the version of the mmcdev package, type the following
           command:

               # dpkg -s mmcdev

           To be able to update this package remove it by typing the following
           commands:

               # dpkg -P mmcdev

    4. Sometimes, when snmp is being started, one of the following messages is
       displayed:

           # Creating directory: /var/ucd-snmp

           or

           # UCD-SNMP version 4.2.1

       Please, press Enter key to continue.


3.2.1. For Red Hat:

    1. Download the zip file containing the appropriate Netserver Agents
       installation files for your version of Linux (the installation files
       are separated in directories named by distribution version).

    2. Expand the zip file containing the Netserver Agents to a temporary
       location on your Linux system (for example /tmp)
           # unzip -o <name_of_zip_file> -d /tmp
       for example,
           # unzip -o customer.zip -d /tmp

    3. Install the UCD SNMP packages:

	3.1. Type the command EXACTLY as shown below, asterisk included (don't
	     replace the asterisk):

		# rpm -U /tmp/ucd-snmp-*.rpm

             NOTE: this command installs all UCD SNMP packages simultaneously.

    4. Copy the alternate configuration file for the SNMP service (see item 6
       - Important Notes):
           # cp -f /tmp/snmpd.conf /etc/snmp/

    5. Install the Curl package:

	5.1 For Red Hat 7.2 only:
           # rpm -U /tmp/curl-7.8-yy_zzz.i386.rpm

        5.2 Otherwise:
           # rpm -U /tmp/curl-7.7.2-yy_zzz.i386.rpm

    6. Install the MMC device driver:
           # rpm -U /tmp/mmcdev-5.02.xx-yy_zzz.i386.rpm
           NOTE: if the MMC device driver is already built in kernel or
                 installed as a kernel module, this package is not needed and
                 its installation will be aborted with a warning message.

    7. Install the Netserver core component:
           # rpm -U /tmp/hpserver-core-5.02.xx-yy_zzz.i386.rpm

    8. Install the Netserver Agents package:
           # rpm -U /tmp/agents_lx-5.51.xx-yy_zzz.i386.rpm

    9. Register the SNMP daemon for automatic execution:
           # /sbin/chkconfig snmpd on

    10. Start the SNMP daemon:
           # /sbin/service snmpd start

    11. No system reboot is necessary.


3.2.2. For SuSE:

    1. Download the zip file containing the appropriate Netserver Agents
       installation files for your version of Linux (the installation files
       are separated in directories named by distribution version).

    2. Expand the zip file containing the Netserver Agents to a temporary
       location on your Linux system (for example /tmp)
           # unzip -o <name_of_zip_file> -d /tmp
       for example,
           # unzip -o customer.zip -d /tmp

    3. Install the UCD SNMP packages:
       For SuSE 7.2:
           Install the ucdsnmp package that comes with the SuSE distribution.
           # rpm -U ucdsnmp.rpm

       For SuSE 7.0:
           IMPORTANT NOTE:
               if you have ucd-snmp version 4.2-04_suse70, first remove
               the ucd-snmp and ucd-snmp-utils packages before proceeding
               with the installation. To know the version of the ucd-snmp
               package, type the following command:
                   # rpm -q ucd-snmp
                To remove ucd-snmp and ucd-snmp-utils execute the command
                below:
                   # rpm -e ucd-snmp ucd-snmp-utils

           Install the UCD SNMP packages - type the command EXACTLY as shown
           below, asterisk included (don't replace the asterisk):
           # rpm -U /tmp/ucd-snmp-*.rpm
           NOTE: this command installs all UCD SNMP packages simultaneously.


    4. Copy the alternate configuration file for the SNMP service (see item 6
       - Important Notes):
           For SuSE 7.0:
               # cp -f /tmp/snmpd.conf /etc/snmp/
           For SuSE 7.2:
               # cp -f /tmp/snmpd.conf /etc/ucdsnmpd.conf

    5. Install the Curl package:
           # rpm -U /tmp/curl-7.7.2-yy_zzz.i386.rpm

    6. Install the MMC device driver:
           # rpm -U /tmp/mmcdev-5.02.xx-yy_zzz.i386.rpm
           NOTE: if the MMC device driver is already built in kernel or
                 installed as a kernel module, this package is not needed and
                 its installation will be aborted with a warning message.

    7. Install the Netserver core component:
           # rpm -U /tmp/hpserver-core-5.02.xx-yy_zzz.i386.rpm

    8. Install the Netserver Agents package:
           # rpm -U /tmp/agents_lx-5.51.xx-yy_zzz.i386.rpm

    9. Register the SNMP daemon for automatic execution:
       Edit /etc/rc.config and replace the string "no" for "yes" at
       the START_SNMPD field.

    10. Start the SNMP daemon, if it is not already running:
       To verify its status, type:
           For SuSE 7.0:
               # /sbin/init.d/snmpd status
           For SuSE 7.2:
               # /etc/init.d/snmpd status

       To start it, type:
           For SuSE 7.0:
               # /sbin/init.d/snmpd start
           For SuSE 7.2:
               # /etc/init.d/snmpd start

    11. No system reboot is necessary.


3.2.3. For Debian:

    1. Download the zip file containing the appropriate Netserver Agents
       installation files for your version of Linux (the installation files
       are separated in directories named by distribution version).

    2. Expand the zip file containing the Netserver Agents to a temporary
       location on your Linux system (for example /tmp)
           # unzip -o <name_of_zip_file> -d /tmp
           for example,
             # unzip -o customer.zip -d /tmp

    3. Install the UCD SNMP packages:
           # dpkg -i -G -E /tmp/libsnmp-base_4.2.1-4_all.deb
           # dpkg -i -G -E /tmp/libsnmp4.2_4.2.1-4_i386.deb
           # dpkg -i -G -E /tmp/snmp_4.2.1-4_i386.deb
           # dpkg -i -G -E /tmp/snmpd_4.2.1-4_i386.deb

       3.1. Edit the file /etc/default/snmpd and change the value of TRAPDRUN
            to "no" (without the quotes).

       3.2. Restart the SNMPD daemon:
           # /etc/init.d/snmpd restart

    4. Copy the alternate configuration file for the SNMP service (see item 6
       - Important Notes):
           # cp -f /tmp/snmpd.conf /etc/snmp/

    5. Install the Curl package:
           # dpkg -i -G -E /tmp/libcurl_7.7.2-1_i386.deb

    6. Install the MMC device driver:
           # dpkg -i -G -E /tmp/mmcdev-5.02.xx-yy_zzz.i386.deb
           NOTE: if the MMC device driver is already built in kernel or
                 installed as a kernel module, this package is not needed and
                 its installation will be aborted with a warning message.

    7. Install the Netserver core component:
           # dpkg -i -G -E /tmp/hpserver-core-5.02.xx-yy_zzz.i386.deb

    8. Install the Netserver Agents package:

            Before installing agents-lx, if there are hard disk cage
            devices, look for special files /dev/sg*. If there are no such
            files, create them using the following commands:
                # cd /dev
                # ./MAKEDEV sg
                # cd -

            After that, install Netserver Agents package:
                # dpkg -i -G -E /tmp/agents-lx-5.51.xx-yy_zzz.i386.deb

    9. No system reboot is necessary.


3.2.4. For Turbo Linux:

    1. Download the zip file containing the appropriate Netserver Agents
       installation files for your version of Linux (the installation files
       are separated in directories named by distribution version).

    2. Expand the zip file containing the Netserver Agents to a temporary
       location on your Linux system (for example /tmp)
           # unzip -o <name_of_zip_file> -d /tmp
       for example,
           # unzip -o customer.zip -d /tmp

    3. Install the UCD SNMP packages - type the command EXACTLY as shown below,
       asterisk included (don't replace the asterisk):
           # rpm -U /tmp/ucd-snmp-*.rpm
           NOTE: this command installs all UCD SNMP packages simultaneously.

    4. Copy the alternate configuration file for the SNMP service (see item 6
       - Important Notes):
            # cp -f /tmp/snmpd.conf /etc/snmp/

    5. Install the Curl package:
            # rpm -U /tmp/curl-7.7.2-yy_zzz.i386.rpm

    6. Install the MMC device driver:
           # rpm -U /tmp/mmcdev-5.02.xx-yy_zzz.i386.rpm
           NOTE: if the MMC device driver is already built in kernel or
                 installed as a kernel module, this package is not needed and
                 its installation will be aborted with a warning message.

    7. Install the Netserver core component:
            # rpm -U /tmp/hpserver-core-5.02.xx-yy_zzz.i386.rpm

    8. Install the Netserver Agents package:
            # rpm -U /tmp/agents_lx-5.51.xx-yy_zzz.i386.rpm

    9. Register the SNMP daemon for automatic execution:
            # /sbin/chkconfig snmpd on

    10. Start the SNMP daemon:
            # /etc/rc.d/init.d/snmpd start

    11. No system reboot is necessary.


3.2.5. For Caldera OpenLinux Server:

    1. Download the zip file containing the appropriate Netserver Agents
       installation files for your version of Linux (the installation files
       are separated in directories named by distribution version).

    2. Expand the zip file containing the Netserver Agents to a temporary
       location on your Linux system (for example /tmp)
           # unzip -o <name_of_zip_file> -d /tmp
       for example,
           # unzip -o customer.zip -d /tmp

    3. Install the UCD SNMP packages - type the command EXACTLY as shown below,
       asterisk included (don't replace the asterisk):
           # rpm -U /tmp/ucd-snmp-*.rpm
           NOTE: this command installs all UCD SNMP packages simultaneously.

    4. Copy the alternate configuration file for the SNMP service (see item 6
       - Important Notes):
           # cp -f /tmp/snmpd.conf /etc/snmp/

    5. Install the Curl package:
           # rpm -U /tmp/curl-7.7.2-yy_zzz.i386.rpm

    6. Install the MMC device driver:
           # rpm -U /tmp/mmcdev-5.02.xx-yy_zzz.i386.rpm
           NOTE: if the MMC device driver is already built in kernel or
                 installed as a kernel module, this package is not needed and
                 its installation will be aborted with a warning message.

    7. Install the Netserver core component:
           # rpm -U /tmp/hpserver-core-5.02.xx-yy_zzz.i386.rpm

    8. Install the Netserver Agents package:
           # rpm -U /tmp/agents_lx-5.51.xx-yy_zzz.i386.rpm

    9. Start the SNMP daemon:
           # /etc/rc.d/init.d/snmpd start

    10. No system reboot is necessary.


3.3. How to verify that the Netserver Agents are Running

To make sure Netserver Agents are running, check the MMC device driver and
Netserver Agents services.


3.3.1. Checking MMC

Type the command:

    # cat /proc/devices | grep mmcdev

    The output will be:
        - <nnn> mmcdev, if the MMC device driver is correctly installed;
        - nothing, otherwise.

Notices:
    - <nnn> is a dynamic value assigned by the operating system.
    - the MMC device driver will not be installed on Netservers from
    E series (e.g., e 60, etc.).


3.3.2. Checking Netserver Agents services

The following services must be running: hpasrsvc, hpcagsvc, hpesysvc,
hpevcsvc, hpevttrapd, hplersvc, hpnictrapd, hppfmsvc, hprccsvc,
hpsdnsvc, hpsftsvc, hpswvsvc, hptatsvc, hpvcptrapd and snmpd.

Notice that hpsftsvc service will only be running if the system has a hard
disk cage installed.


The command to verify the status of a service is:


For Red Hat:

    # /sbin/service <service_name> status

    The output will be:
    - <service_name> (pid <process id>) is running..., if the service is
    running;

    - <service_name> is stopped, otherwise.


For SuSE 7.0:

    # /sbin/init.d/<service_name> status

    The output will be:
    - OK, if the service is running;
    - No process, otherwise.


For SuSE 7.2:

    # /etc/init.d/<service_name> status

    The output will be:
    - Running, if the service is running;
    - Unused, otherwise.


For Debian:

    # ps axo command | grep <service_name> | grep -v "grep"

    The output will be:
    - the service name, if the service is running;
    - nothing, otherwise.


For TurboLinux:

    # /etc/rc.d/init.d/<service_name> status

    The output will be:
    - <service_name> (pid <process id>) is running..., if the service is
    running;
    - <service_name> is stopped, otherwise.

    TurboLinux has all networking access denied by default for security
    reasons. If all services are running and you do not obtain responses
    from them, probably you must grant access to the host. Edit the file
    /etc/hosts.deny, remove the line containing "ALL: ALL" and restart the snmp
    daemon:
        # killall -HUP snmpd


For Caldera OpenLinux Server:

    # /etc/rc.d/init.d/<service_name> showstatus

    The output will be:
    - <service_name> is running..., if the service is running;
    - <service_name> is NOT running..., otherwise.


3.4. Using the Netserver Agents

To access information supplied by the Netserver Agents you need an SNMP
enabled management tool such as the Toptools Device Manager 5.5 or OpenView.


------------
4. Uninstall
------------

4.1. For distributions based on RPM (e.g. Red Hat, SuSE, TurboLinux and Caldera)

If you wish to uninstall the Netserver Agents from your system, execute the
following steps, logged on as root:

    4.1.1. Uninstall the Agents:	

	# rpm -e agents_lx

    4.1.2. Uninstall the HP Core Components:

	# rpm -e hpserver-core

    NOTE: the hpserver-core package is used by several HP products, and if 
          any of those products happen to be installed in your machine, the
          RPM will alert you of a failed dependency against those products
          and will not uninstall the package. This warning should be 
          considered OK, since if the RPM uninstall the hpserver-core package
          will render the other products broken.

    4.1.3. Uninstall the HP MMC Module Driver:

    If you could NOT uninstall hpserver-core, jump to step 4.1.4; see section
    4.3 for more details.
    If you successfully uninstalled hpserver-core, verify if the mmcdev package
    is installed in your system through the command:

	# rpm -q mmcdev

    If so, remove it by typing the following command:

    **PLEASE**, just do that if you are sure that the
    hpserver-core package was already UNINSTALLED !!!

	# rpm -e mmcdev

    4.1.4. Uninstall the curl package (see the notes below): 

	# rpm -e curl

    4.1.5. Uninstall the ucd-snmp packages (see the notes below):

        For SuSE 7.2 only:
            # rpm -e ucdsnmp

        Otherwise:
	    # rpm -e ucd-snmp-utils
	    # rpm -e ucd-snmp

Notice that rpm may display warning messages about directories not empty.
You can safely disregard these messages.
Notice that hpserver-core, curl, ucd-snmp and ucd-snmp-utils packages may be
in use by other products and if so RPM will tell you and will not uninstall the
package.
No reboot is necessary.

4.2. For Debian

If you wish to uninstall the Netserver Agents from your system, execute the
following steps, logged on as root:

    4.2.1. Uninstall the Agents:

	# dpkg -P agents-lx

    4.2.2. Uninstall the HP Core Components:

	# dpkg -P hpserver-core

    NOTE: the hpserver-core package is used by several HP products, and if
          any of those products happen to be installed in your machine, the
          RPM will alert you of a failed dependency against those products
          and will not uninstall the package. This warning should be
          considered OK, since if the RPM uninstall the hpserver-core package
          will render the other products broken.
 
    4.2.3. Uninstall the HP MMC Module Driver:
 
    If you could NOT uninstall hpserver-core, jump to step 4.2.4; see section
    4.3 for more details.
    If you successfully uninstalled hpserver-core, verify if the mmcdev package
    is installed in your system through the command:

	# dpkg -s mmcdev

    If so, remove it by typing the following command:

    **PLEASE**, just do that if you are sure that the
    hpserver-core package was already UNINSTALLED !!!

	# dpkg -P mmcdev

    4.2.4. Uninstall the curl package (see the notes below):
 
        # dpkg -P libcurl
 
    4.2.5. Uninstall the ucd-snmp packages (see the notes below):
 
        # dpkg -P snmpd
        # dpkg -P snmp
	# dpkg -P libsnmp
	# dpkg -P libsnmp-base

Notice that dpkg may display warning messages about directories not empty.
You can safely disregard these messages.
Notice that hpserver-core, libcurl, snmp, snmpd, libsnmp and libsnmp-base
packages may be in use by other products and if so dpkg will tell you and will
not uninstall the package. 
No reboot is necessary.

4.3. Important Notes

The hpserver-core package may be in use by other HP products and if so, an
error message will be displayed when you try to remove the package. The package
will remain installed in the system until all the other HP products, that
require it, be uninstalled.

The uninstall of the Netserver Agents does not remove the history data
files from your computer, enabling the Agents to keep historic information
after a package upgrade.


---------------
5. Known Issues
---------------

5.1. General Issues:

     1. The hpnicagt, responsible for gathering information about the network
  interface cards installed in the system, does not support token ring cards.

     2. The Hard Disk Status page does not show any information.

     3. Due to a limitation of the UCD-SNMP master agent when handling character
  strings, in order to clear the fields System Location or User Name in page
  Identity you must fill those fields with '<text>' (without the quotes)
  in page Configuration Settings.

     4. The software version agent will report updates for the Netserver Agents
  only after restarting the hpswvsvc service or clicking on Update button.

     5. There is no information about the SCSI subsystem in the Detailed Report
  page.

     6. There is no Remote Locator button in the Reports page.

     7. When the system is under a very high load (CPU and/or memory usage),
  some information from agents may not be shown due to a timeout.

     8. The agents will stop responding if the disk utilization reach 100%.

     9. The string "HP Netserver <name of the machine>" for Model field in
  Identity page is displayed in lowercase instead of uppercase. The same
  occurs to Netserver Model field (under the Netserver figure), Name field
  present in Short Report / System Information and Detailed Report / System
  Information, Name field present in Configuration / Configuration /
  System Information.

    10. If information about ITT isn't showed when trying to run ITT from TTDM, may
  be necessary to remove the Netserver from TTDM database and insert it again.

    11. Uninstall of the Netserver Agents (agents_lx and hpserver-core) will 
  cause Location and Contact data to be lost.

    12. The value showed for BIOS version on PCI bus may be wrong. The correct
  value will be showed after reboot.

    13. Historical data for disks is only shown if there is more than one
  history entry for each disk.

5.2. Issues for SuSE 7.0 only:

     1. Sometimes, a wrong BIOS or firmware update is reported on
  Reports page / Configuration Changes / BIOS / Firmware section.

     2. Sometimes, Detailed Report page can not be displayed by TTDM.

5.3. Issues for Red Hat 6.2/7.0 only:

     1. The value reported for I/O port of network interfaces may be wrong.

5.3.1 Issues for Red Hat 6.2 with kernel patch only:

     1. After installing SNMP Agents, service hpsftsvc will be stopped. If a
  hard disk error occurs, hard disk's led will not change its state.

5.4. Issues for Debian 2.2 only:

     1. Under a stress of event log or when Event Log is full, the performance
  of Status tab / System event log slow down and several minutes are needed to 
  recovery all logged events.

     2. Sometimes, a wrong BIOS or firmware update is reported on
  Reports page / Configuration Changes / BIOS / Firmware section.

5.5. Issues for SuSE 7.2 only:

     1. When Event Log is been stressed, some links may be not displayed on
  pages accessed by Configuration tab and Configuration button.

5.6. Issues for Turbo Linux 6.5 only:

     1. The Agents will not show any information about HP NetRAID adapters and
  devices connected to it due to a bug in the kernel driver that prevents the
  agents from gathering NetRAID information.

     2. The Date/Time for failed CPU fan event may show a wrong date
  (Jan,23 1954). This Data/Time is not correct, but the event really
  occurred in a recent date.

------------------
6. Important Notes
------------------

     1. The default configuration file of the UCD SNMP package does not define
  the accessible network address and the community name. We provided an
  alternative configuration file that permits read/write access to all hosts
  in step 4 of item 3.2 - Installation Procedure.
  If this open permission is not acceptable, do not execute the step 4 of the
  Installation Overview and please consult the manual pages of the UCD SNMP
  configuration file using the command below in order to learn how to
  configure the SNMP daemon to reply remote queries:
    # man snmpd.conf

     2. Some packages necessary for Agents depend on other packages that are
  not released with these agents. Those packages occasionally may depend on
  other software too. As an example, agents-lx depends on curl and ucd-snmp,
  which depend on openssl.
  If some needed packages are not installed by rpm utility, the system
  administrator should solve those dependencies so that installation of the
  agents for Linux can proceed.
