-------------------------------
HP Instant Toptools 5.53 readme
-------------------------------

This readme contains an overview and known issues for HP Instant Toptools for
Linux.

Versions Supported:

- Red Hat 7.2
- Red Hat 7.1
- SuSE 7.3
- SuSE 7.2
- Turbolinux 6.5
- Caldera OpenLinux Server 3.1

Manageability Technical Information is available on the web at:
http://netserver.hp.com/netserver/support/manaq_technical_info.asp

The purpose of this document is to insure that you are aware of the latest
information for HP Instant Toptools. To check for periodic updates, go to
http://www.hp.com/toptools.



--------
Contents
--------

1. Release Notes
2. Overview
3. Installation
4. Uninstall
5. Accessing HP Instant Toptools
6. Browser Settings
7. Resolving IP PORT Conflicts
8. Known Issues


-----------------
1.  Release Notes
-----------------

1.1 New Features:
     - Ability to collect PCI Slot Information.
     - CPU Stepping.
     - Serial number.
     - Event Sorting.
     - Popup & printable page.
     - Controller Status and product name.
     - NIC information.
     - Server Agent Status.
     - Added support for RAID Logical Drives.
     - NetRAID support for kernel 2.4.

1.2 New Linux distributions supported:
     - SuSE 7.3

1.3 New Linux kernels supported:
     - Red Hat 7.1
          2.4.2-2enterprise
          2.4.3-12enterprise
          2.4.9-6
          2.4.9-6smp
          2.4.9-6enterprise
          2.4.9-12
          2.4.9-12smp
          2.4.9-12enterprise
	  2.4.9-31
	  2.4.9-31smp
	  2.4.9-31enterprise

     - Red Hat 7.2
          2.4.9-13
          2.4.9-13smp
          2.4.9-13enterprise
	  2.4.9-31
	  2.4.9-31smp
	  2.4.9-31enterprise

     - SuSE 7.2
          2.4.4-4GB-SMP
          2.4.16-4GB
          2.4.16-4GB-SMP
          2.4.16-64GB-SMP

     - Turbolinux Server 6.5
          2.4.5-0.5
          2.4.5-0.5smp

1.4 Discontinued support for following Linux distributions:
    - Red Hat 7.0
    - Red Hat 6.2
    - SuSE 7.0
    - Debian 2.2

1.5 Discontinued support for following Linux kernels:
    - SuSE 7.2
	 2.2.19
         2.2.19-SMP

    - Turbolinux 6.5
	 2.2.18-2
	 2.2.18-2smp
	 2.2.18-10.3
	 2.2.18-10.3smp
	 2.2.18-11
	 2.2.18-11smp
	 
1.6 New Servers supported:
    - tc 3100
    - tc 4100

1.7 Fixed bugs

    1. If some agent or service file does not exist in agents_lx's directory,
    file's date and size will not be wrong.
    2. If some listed driver file does not exist in /lib/modules, wrong
    information about it will not be shown.
    3. In Status tab / System Event Log link, the table was corrected.
    4. The serial number now is retrieved for all Netservers.
    5. Packets Received field in Network page has right value.
    6. Refresh button in Event Log page is working.
    7. The cage LED on LP2000r stops flashing.
    8. In Physical Network Devices page, all fields have right data.
    9. Firmware information is available.
    10. Update of HP Instant Toptools for Red Hat 7.2 from version 5.51.00-02
    to 5.52.00-01 occurs without any errors.


------------
2.  Overview
------------

HP Instant Toptools is a standalone browser-based tool for monitoring your HP
Server. HP Instant Toptools provides web pages that include information
about the current state of an HP Server to assist in troubleshooting.

All events (changes in the status of your server) are stored in your HP
Server's System Event Log. These events may be viewed while the server is up
and running by viewing the Event Log under the Status tab in HP Instant
Toptools.

NOTE:  HP Server Agents software shipped with your HP Server are required
for HP Toptools Device Manager. Server Agents are not required for Instant
Toptools. However, with the Server Agents installed you will additionally
be able to receive predictive events, on all HP mass storage events otherwise
only obtainable through HP Toptools Device Manager.

----------------
3.  Installation
----------------

3.1.  Before You Begin

Before starting the installation of the HP Instant Toptools on your HP Server,
verify that all requirements are satisfied.


3.1.1.  Hardware Requirements

This version of the HP Instant Toptools for Linux can be installed only on a
specific set of HP Server computers, listed below:

e 60, e 800,
lpr,
lxr 8500,
lc 2000, lc 2000r,
lh 3000, lh 3000r,
lh 6000, lh 6000r,
lt 6000r,
lp 1000r, lp 2000r

3.1.1.1. Hardware support added on release 5.02.07:

lc II,
lh 3, lh 3r,
lc 3,
lh 4, lh 4r,
lxr 8000

3.1.1.2. Hardware support added on release 5.02.09:

lh 6000 U3,
lc 2000 U3,
lh 3000 U3,
lt 6000 U3,
lp 1000r (1.13 and 1.26 GHz),
lp 2000r (1.13 and 1.26 GHz)

3.1.1.3. Hardware support added on release 5.52.00:

tc 3100,
tc 4100

3.1.2.  Hard Disk Space Requirements

The minimum amount of hard disk space needed for this installation is 8 MB.


3.1.3.  Software Requirements

In order to get information provided by the Motherboard Management Card (MMC)
ITT needs to add a device driver to the kernel. If you have one of the Linux
distributions/kernels supported (please, see section 3.1.3.1), this driver is
already provided in the mmcdev package, included with HP Instant Toptools.
Otherwise you must verify if there is a patch to add MMC support to your kernel
(please, see section 3.1.3.2). This patch and the instructions about how to
add it to the kernel are also available in the distribution CD.

For information about how to upgrade the kernel, go to the link below:
http://www.redhat.com/support/docs/howto/kernel-upgrade/kernel-upgrade.html

For information about how to upgrade the RPM package, go to the link below:
http://www.redhat.com/support/errata/RHEA-2001-016.html


3.1.3.1 Linux distributions supported

This product needs the following software installed in the system to run:

For Red Hat 7.1:

- Kernel (one of the following):
     2.4.2-2
     2.4.2-2smp
     2.4.2-2enterprise
     2.4.3-12
     2.4.3-12smp
     2.4.3-12enterprise
     2.4.9-6
     2.4.9-6smp
     2.4.9-6enterprise
     2.4.9-12
     2.4.9-12smp
     2.4.9-12enterprise
     2.4.9-31
     2.4.9-31smp
     2.4.9-31enterprise
- RPM 4.0.2

For Red Hat 7.2:

- Kernel (one of the following):
     2.4.7-10
     2.4.7-10enterprise
     2.4.7-10smp
     2.4.9-7
     2.4.9-7enterprise
     2.4.9-7smp
     2.4.9-13
     2.4.9-13enterprise
     2.4.9-13smp
     2.4.9-31
     2.4.9-31enterprise
     2.4.9-31smp
- RPM 4.0.3

For SuSE 7.2:

- Kernel (one of the following):
     2.4.4-4GB
     2.4.4-4GB-SMP
     2.4.4-64GB-SMP
     2.4.7-4GB
     2.4.7-4GB-SMP
     2.4.7-64GB-SMP
     2.4.16-4GB
     2.4.16-4GB-SMP
     2.4.16-64GB-SMP

For SuSE 7.3:

- Kernel (one of the following):
     2.4.10-4GB
     2.4.10-4GB-SMP
     2.4.10-64GB-SMP
     2.4.16-4GB
     2.4.16-4GB-SMP
     2.4.16-64GB-SMP

For Turbolinux Server 6.5:

- Kernel (one of the following):
     2.4.5-0.5
     2.4.5-0.5smp

For Caldera OpenLinux Server 3.1:

- Kernel:
     2.4.2

3.1.3.2 Linux kernels that support MMC as a kernel patch

- Kernel stock 2.4.5

Note: MMC kernel patch was tested only in distribution Red Hat 6.2.

3.1.4. Coexistence with other products

As of this writing there are no known coexistence problems with other
HP products.


3.2.  Installation Procedure

Before installing HP Instant Toptools on an HP Server running Linux, verify if
your platform satisfies the hardware and software requirements as listed above
in section 3.1. If all requirements are satisfied, just follow procedure
listed below for each supported distribution.

Note that package file names have the following format:

<package_name>-<version>.<patchlevel>-<release>_<distrib>.i386.<rpm>

As an example, itt-lx-5.02.02-03_rh71.i386.deb refers to the version 5.02,
patchlevel 02 and release 03 for Red Hat 7.1 of a package named itt-lx. Note
that <version> is composed by a major and a minor version numbers.

In the following sections the patchlevel, release and distrib fields will be
represented by letters xx, yy and zzz, respectively.

The HP Instant Toptools installation process will install all necessary files
and start services, which are registered for the automatic execution on the
next computer's initialization. No reboot is necessary after installation
process.

The package contains a hardware check procedure to verify if the Server
under use is supported by this HP Instant Toptools version. If not, a warning
message is displayed and the installation aborts.


IMPORTANT NOTICES:
++++++++++++++++++

    1. When updating Server core component (hpserver-core) from a version
       older than 5.02.08, first remove agents_lx, itt_lx and hpserver-core
       before proceeding with the installation:


       To know the version of the hpserver-core package, type the following
       command:
           
           # rpm -q hpserver-core

       To remove agents_lx, itt_lx and hpserver-core execute the commands
       below:

           # rpm -e agents_lx
           # rpm -e itt_lx
           # rpm -e hpserver-core

       Notice that some data files will be removed, and Agents will not keep
       "Contact" and "Location" information.

    2. When updating the mmcdev package from a version older than 5.52.00 for
       Red Hat 7.2, or older than 5.02.02 for all other Linux distributions,
       first remove this package before proceeding with the installation:

       To know the version of the mmcdev package, type the following
       command:

           # rpm -q mmcdev

       To be able to update this package remove it by typing the following
       commands:

           # rpm -e mmcdev

3.2.1 Installing HP Instant Toptools

   1. Download the zip file containing the appropriate HP Instant Toptools
   installation files for your version of Linux (the installation files
   are separated in directories named by distribution version).

   2. Expand the zip file containing the Instant Toptools to a temporary
      location on your Linux system (for example /tmp)
        # unzip -o <name_of_zip_file> -d /tmp
      for example,
        # unzip -o customer.zip -d /tmp

   3. Install the MMC device driver:
        # rpm -U /tmp/mmcdev-5.53.xx-yy_zzz.i386.rpm
        NOTE: if the MMC device driver is already built in kernel or
              installed as a kernel module, this package is not needed and
              its installation will be aborted with a warning message.

   4. Install the HP Server core component:
        # rpm -U /tmp/hpserver-core-5.53.xx-yy_zzz.i386.rpm

   5. Install the ITT package:
        # rpm -U /tmp/itt_lx-5.53.xx-yy_zzz.i386.rpm

   6. No system reboot is necessary.


3.3.  How to verify that ITT is Running

To make sure ITT is running, check the MMC device driver and ITT services.

3.3.1. Checking MMC

Type the command:

    # cat /proc/devices | grep mmcdev

    The output will be:
       - <nnn> mmcdev, if the MMC device driver is correctly installed;
       - nothing, otherwise.

Notices:
    - <nnn> is a dynamic value assigned by the operating system.
    - the MMC device driver will not be installed on Servers from
    E series (e.g., e 60, etc.).


3.3.2. Checking ITT services

The following services must be running: hpipmsvc and webs.

Notice that in order for the GoAhead web server (webs service) to run properly
the user must configure the network correctly. For further information
about configuring the network parameters, please refer to the OS vendor
documentation.

The command to verify the status of a service is:

For Red Hat:

    # /sbin/service <service_name> status

    The output will be:
    - <service_name> (pid <process id>) is running..., if the service is
    running;

    - <service_name> is stopped, otherwise.


For SuSE:

    # /etc/init.d/<service_name> status

    The output will be:
    - Running, if the service is running;
    - Unused, otherwise.


For Turbolinux:

    # /etc/rc.d/init.d/<service_name> status

    The output will be:
    - <service_name> (pid <process id>) is running..., if the service is
    running;
    - <service_name> is stopped, otherwise.


For Caldera OpenLinux Server:

    # /etc/rc.d/init.d/<service_name> showstatus

    The output will be:
    - <service_name> is running..., if the service is running;
    - <service_name> is NOT running..., otherwise.


-------------
4.  Uninstall
-------------

If you wish to uninstall ITT, remove the itt_lx and hpserver-core
packages by executing the following commands (you must be root):

    # rpm -e itt_lx
    # rpm -e hpserver-core

If you could NOT uninstall hpserver-core, do not proceed with the uninstall
process; see section 4.3 for more details.
If you successfully uninstalled hpserver-core, verify if the mmcdev package is
installed in your system through the command:

    # rpm -q mmcdev

If so, remove it by typing the following command:

    **PLEASE**, just do that if you are sure that the
    hpserver-core package was already UNINSTALLED !!!

    # rpm -e mmcdev


Notice that rpm may display warning messages about directories not empty.
You can safely disregard these messages.
Notice that hpserver-core package may be in use by other products, if so, RPM
will display a message and will not uninstall the package.
No reboot is necessary.

4.1 Important Notes

The hpserver-core package may be in use by other HP products and if so, an
error message will be displayed when you try to remove the package. The package
will remain installed in the system until all the other HP products, that
require it, be uninstalled.

The uninstall of the HP Instant Toptools does not remove the history data
files from your computer, enabling ITT to keep historic information
after a package upgrade.


---------------------------------
5.  Accessing HP Instant Toptools
---------------------------------

An administrator can view information about an HP Server by pointing a
browser to the server using the syntax:

http://servername:280

where servername represents the host name, NetBIOS name, or IP address of the
server.


--------------------
6.  Browser Settings
--------------------

Browser settings are extremely important.

   1.  Be sure to set your browser to exclude using a proxy for your
   domain/local LAN:

   On IE, be sure to check "Bypass proxy server for local addresses":
   On IE4.01 SP2: Internet Options | Connections | Advanced | Exceptions.
   On IE 5.x: Tools | Internet Options | Connections | LAN Settings | Advanced.

   On Netscape or Mozilla, be sure to enter localhost in the domains exceptions list on
   the Advanced page.
   On Netscape or Mozilla: Edit | Preferences | Advanced | Proxies | select Manual then
   View.   

   2. It is also helpful to set your browser to check for newer versions of
   stored pages on every visit to the page.

   3. It is recommended that Java is enabled on your browser:
   On IE: Tools | Internet Options | Security Tab | Select Local Intranet |
   Set the "Java Permissions" status to enable On Netscape or Mozilla: Edit | Preferences
   | Advanced | Verify the "Enabled Java" box is checked


-------------------------------
7.  Resolving IP Port Conflicts
-------------------------------

HP Instant Toptools makes use of networking port number 280 for delivery of its
management content. It is possible that another software package may already be
configured to use port 280. If that package cannot be reconfigured to use a
different port number, then the Instant Toptools web server can be reconfigured
to use a different port number. Note that in so doing Toptools Device Manager
will no longer be able to detect and integrate Instant Toptools and its
information.

To resolve the port conflict, you will need to configure a new port number for
the Instant Toptools web server. Note that changing the value of other registry
entries not associated with Instant Toptools can have severe consequences, so
care should be exercised when making these modifications.

To change the port number, start the Registry Editor as follows:

   1. Stop the webs service:

   On Red Hat, Turbolinux or Caldera:

    # /etc/rc.d/init.d/webs stop

   On SuSE:

    # /etc/init.d/webs stop

   
   2. Using your preferred text editor, load the file '/var/hpserver/
   registry.ini'. Locate the registry key 'SOFTWARE\Hewlett-Packard\
   InstantToptools'. Under this key should exist a subkey named 'portnum'.
   Change its value to a port that does not conflict with other network
   resources (pick a value that does not causes conflict - 2345). The portnum
   string has the following format:

    portnum=c(W)PPP,

   where PPP means the port number in decimal and W the number of characters
   of PPP. For the suggested port number, the string must be:

    portnum=c(4)2345

   3. Save the modified file.

   4. Restart the webs service:

   On Red Hat, Turbo Linux or Caldera:

    # /etc/rc.d/init.d/webs start

   On SuSE:

    # /etc/init.d/webs start


The URL used to start Instant Toptools remotely must also specify the new port
number:

e.g.: http://servername:2345


---------------
8. Known Issues
---------------

8.1. General Issues:


   1. Instant Toptools has minimal support for NetRAID-4M. Instant Toptools
just acknowledges the presence of the controller but does not show further
information like physical devices attached to it and its firmware version.

   2. The Linux kernel does not support Fibre Channel. Instant Toptools does
not show any information at all about this controller and its attached devices.

   3. The information gathered through IPMI (versions 0.9 and 1.0) -
temperature, voltage and fan sensors - is only available for Servers that
have installed an ISA or PCI SMIC (MMC).

   4. An erratic behavior may happen for Servers with dual-boot (Windows
and Linux) and Instant Toptools installed on both platforms, mostly broken
links and blank pages show on the browser. This behavior is caused by the
browser trying to use a cached page from the different platform. Two settings
may contribute to this problem: the browser's local cache and a proxy server.

To correct this behavior you must clean the cache and disable the proxy server
if you have used the browser to access Instant Toptools in a platform and
intend to use the same browser to access the Instant Toptools in the other one
platform.

To clean the local cache in Internet Explorer browser:
1. Select the Tools | Internet Options... menu item;
2. Click the Delete Files... button;
      3. Check the Delete all offline content option;
      4. Click the OK button twice.

To disable the proxy server in Internet Explorer browser:
      1. Select the Tools | Internet Options... menu item;
      2. Select the Connections tab;
      3. Click the LAN Settings button;
      4. Uncheck the Use a proxy server option;
      5. Click the OK button twice.

   5. An erratic behavior could eventually occur for Contact and Location
values on the Identity Page. To correct this behavior proceed as described
above for dual boot systems.

   6. The help file made an NT reference... "Start ITT by clicking on
Start |Programs | HP Instant Toptools". Please, disregard this information.

   7. The following messages are displayed while stressing event generation:
   No manageable temperature sensors are installed on this system;
   No manageable voltage sensors are installed on this system;
   No manageable fan sensors are installed on this system.

   8. The status severity of the CPU fan sensor may differ from the status
severity of the event generated for this same CPU fun. When the first one has
status signed as warning, the status for its event is equal to critical.

   9. When the system is under a very high load, some information may not
be correctly shown due to timeouts.

   10. If IDE-SCSI emulation is enabled on the Linux Kernel, Configuration |
Storage Information link will show it as a SCSI controller. The type
column will be filled as "Unknown type".

   11. In Configuration Tab | Version Information, the Server image will
not be available for some recently supported Servers, e.g., LT 6000r U3.

   12. In Tools Tab | Plug-in Tools, the link to www.hp.com is wrong.

   13. In Configuration Tab | Network Information the Slot values may be wrong.
The correct values are found in Configuration Tab / PCI Information.

   14. In Configuration Tab | Version Information, information about Agents will
only be available if the Server Agents are installed and the link
libsnmp.so.0 points to the current SNMP library installed in your system. 
The link must be located at the same directory as the library and you can
discover this path by running the ldconfig program. 
Example:
	# ldconfig -p | grep snmp
        libsnmp-0.4.2.so (libc6) => /usr/lib/libsnmp-0.4.2.so
    If this link does not exists, you should manually create it:
	# ln -sf /usr/lib/libsnmp-0.4.2.so /usr/lib/libsnmp.so.0

   15. In Status Tab | Mass Storage | Physical Devices only one disk can be
located at once, using Locator LED. Otherwise, only the last LED that was turned
on will be turned off, even if Netserver is reseted. All Locator LEDs will be
turned off again only if Netserver is powered off and on.

8.2. Issues for Caldera 3.1 only:
    1. In Configuration Tab | Version Information | Agents, information may be 
wrong.